Attention SPX FCU VISA Credit Cardholders:

Please note that important dates are coming up regarding your SPX FCU credit card. If you have questions or concerns, please contact the Credit Union at:

Member Service Representative: (585)247-0724

Email: support@spxfcu.org

Additional information will be communicated to members regarding this credit card conversion. Access to balance and transaction history, rewards site, how to redeem points and additional specific program details will be communicated to members in the weeks leading up to the October 25^th conversion date.

October 13, 2021

• New credit cards will be mailed 10/13/2021 via USPS. Expect delivery of cards the week of 10/18/2021.

October 25, 2021

• Members’ current credit cards will continue to work until 10/25/2021 at 6:45am.
• On or after 10/25/2021 at 6:45am, members should activate and begin to use their new card. Please note: activation and usage of the new card will not be permitted prior to 10/25/2021 at 6:45am.
• Card activation instructions will be provided with the new card.

For Joint Account Holders:

As a security feature, all cards being issued with this conversion will have a unique card number and will arrive separately. However, you will continue to receive only one bill, regardless of the number of cards on the account.

Questions & Answers:

What do I need to do if I have preauthorized or recurring payments that are tied to my existing SPX FCU credit card?

To ensure there is no interruption in recurring or preauthorized payments (such as monthly telephone, electricity, gas bills, etc.), contact the merchant on or after 10/25/2021 with your new card number and expiration date.

Will the due date for my credit card payment change?

No. Your due date will stay the same.

Will I need to send my payment to a new location after the conversion?

Yes. The new address will be included on your billing statement. If you pay this bill through online bill payment, you will need to update the mailing address. Please note that payments can also be directed to the Credit Union at: 2998 Chili Avenue Rochester NY 14624.

What is UChoose Rewards®? UChoose Rewards® is a program that earns you points for using your SPX FCU credit card. Converted SPX FCU credit cards are automatically enrolled in the program. You can redeem your points toward anything from our huge online rewards catalog found at uchooserewards.com.

Additional information will be communicated to members regarding this credit card conversion. Access to balance and transaction history, rewards site, how to redeem points and additional specific program details will be communicated to members in the weeks leading to the October 25^th conversion date.

SPX FCU Management is consistently evaluating and looking to improve the products we offer our Membership. Thank you for your continued Membership at SPX FCU! If you have additional questions or concerns regarding this upgrade to your VISA Credit Card product, please contact the Credit Union.