Our SPX FCU iBanking platform is getting an upgrade! Improvements to iBanking will take effect on Monday, March 29, 2021.

iBanking will be displayed in a Versatile Theme. The advantages to this theme is that users will have easy access to commonly used features.

Navigation on the Mobile App

If you already have our app installed, the versatile theme will automatically populate once you login. If you would like to download our mobile app, please search for SPXFCU in the App Store or Google Play Store.  See our Mobile page for additional information on where to find our app: SPX FCU – Mobile App

Once you have accessed the App, the versatile theme offers easy access to: Accounts, Make a Transfer, Pay My Bills, Card Manager, Transfer Activity and Deposit a Check.

Please note that on the top right corner is a drop-down menu (three horizontal lines). Select this drop-down menu to access all the features available in iBanking. Some useful features that we would like to emphasize to Members include:

1. eDocuments –  By selecting this feature, you will enroll in eStatements and your statements can be viewed electronically.
2. Messages – By selecting “New Message”, you can securely communicate to an SPX FCU employee with questions and/or concerns. Responses to messages will be returned within 1 business day.
3. Mobile Services –
   1. Biometrics: setup facial recognition or fingerprint access depending on mobile device capabilities.
   2. Manage Fast Balance: Check selected account balances at the login screen, without having to actually log into iBanking.

Navigation on the Desktop

Commonly used features are presented on the home screen in tile format, such as: Accounts, Quick Links, Pay Bills, Transfer Activity, Inbox, Deactivate/ Reactivate My Debit Card, Contact Info and Make a Transfer.

Please note that all the features from the previous theme are still accessible in the green bar at the top. Select My Accounts, Transfer Funds and Service Center to access additional iBanking features.

Also, tiles on the homepage can be moved/arranged to accommodate users preference. If there is a tile you would like hidden from the homepage, select the (circled v) image in the top right to hide or pin.

Some useful features that we would like to emphasize to Members include:

1. eDocuments –  By selecting My Accounts in the top green menu you can access eStatements. By selecting this feature, you will enroll in eStatements and your statements can be viewed electronically.
2. Messages – On the Home Screen there is an Inbox where you can securely communicate to an SPX FCU employee with questions and/or concerns. Just select “compose now” in the top right corner. Responses to messages will be returned within 1 business day.
3. Service Center –
   1. Edit profile (such as email, address, phone number)
   2. Create an alert
   3. Stop payment on a check
   4. Card services – notify us of travel, replace a card, deactivate a card
   5. And much more…

For reference, screenshot images of Versatiles Theme Mobile View and Desktop View are presented below:

For questions, please contact us via email at support@spxfcu.org or call (585)247-0724.